Despite the platform’s abundance of celebrity interactions and reputation as a hotspot for breaking news, Twitter just can’t seem to catch a break; both in regards to finances and public opinion. As if to cement that point, a new survey conducted by The Verge has revealed Twitter as the most disliked of any major tech company amongst the US populace.
The survey, which compared the opinions of 1,520 US residents
in regards to their perceptions of major tech companies Twitter, Facebook,
Google, Apple, Microsoft, and Amazon, found that “9.6% of people greatly
dislike Twitter, compared to 19.3% of people who said they greatly like it”. Approximately
one-third insisted that they would not care if the platform were to disappear altogether.
Compare that to Facebook’s figures, whereby 9.3% said they
greatly dislike the platform, while a much-higher figure of 41.3% of people
said they greatly like it, and the scope of Twitter’s problem soon becomes
apparent.
Particularly worrying for Twitter, and perhaps the wider
public, is the public response to the question, “Overall, what kind of impact
on society do you think the following companies have?”
Twitter not only received the highest number of ‘Very negative’
responses to this question, but also received the least “Very positive”
responses by far. The platform has a long-established reputation for trolling,
as well as the spreading of hateful sentiments, both of which Twitter have been
continually accused of nothing doing enough to combat. This has likely
contributed significantly their current negative perception.
On top of this criticism regarding abuse and harassment on
the platform, Twitter have also encountered recent controversy regarding the suspected
actions of Russian parties and officials during the 2016 US election, as well
as facing further criticism from law enforcement due to their reluctance to
turn over relevant information regarding any possible foreign interference.
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